We (WISEWEALTH MICROFINANCE LIMITED) value your personal data and we are committed to protecting your privacy when you interact with us. Please read this Privacy Policy to understand our policies, processes and procedures for handling your personal data before accessing to the Platform and/or use any Services (as defined below) provided by us through the Platform. Through this Privacy Policy (the "Policy"), we explain to you how we collects, uses, manages and transfers your personal data, and how you can update your personal data to us and exercise your rights with respect to the personal data you provide to us. By clicking on the button marked "Submit" in the Platform and continuing to use the Platform or access any of the Services on the Platform, you acknowledge that you have read, understood and accepted the terms of this Policy as described below. You also expressly consent to the collection, use, storage, processing and disclosure of your personal data in the manner set out in this Policy and the Terms and Conditions displayed in the Platform.
When you visit our Platform and use our Services, we collect personal information to enhance our offerings. The Personal Information which we collect may be provided by you directly or by third parties, or be collected automatically when you use the Platform. We may collect information in various forms and for various purposes (including purposes permitted under Applicable Law). We take your privacy seriously and will only collect information you voluntarily provide. Please note that if you choose not to submit your personal information or later withdraw your consent, we may be unable to provide our services.
To utilize our loan Services, we may require access to the following permissions or information:
For Know Your Customer (KYC) purposes and to ensure the security of your account, we request that you upload or capture a photo of your identity document and complete the face verification. This information/document and process is essential to verify your identity and prevent unauthorized access and usage.
We solely access your approximate location to ascertain if you fall within the coverage area of our services.
We only collect information for up to two emergency contacts (name, relationship, phone number) for identity verification and fraud prevention. You may provide this information manually or by selecting contacts from your contact list. We will never share your data without your permission.
1) ACCESS_WIFI_STATE
• Allows us to collect your Wi-Fi address for risk assessment.
2) ACCESS_NETWORK_STATE
• Collects your network information to prevent data loss and processing delays.
3) AD_ID
• Collect your Google Advertising ID (GAID) to enhance your advertising experience. You can disable this permission in your device settings.
• Full name, gender, date of birth, ID card information, phone number, email address, address, education level, job information, income information, bank account information.
We may collect information from third parties, including but not limited to the credit bureaus, our cooperative third parties, which helps us to assess creditworthiness and prevent fraud.
We process your personal information collected for any of the following purposes as well as for such other purposes as are permitted by Applicable Law.
a. We may use your Personal Information for following primary purposes:
• to identify you and to register you as a user and to administer, manage or verify your Platform account and your credit conditions as such;
• to facilitate or enable any checks as we may in our discretion consider necessary before we register you as a user;
• to disburse Loan and collect payments for your use of the Service;
• to build credit models and perform credit scoring;
• to comply with Applicable Law, regulations, and rules, such as those relating to KYC and anti-money laundering requirements;
• to communicate with you and to send you information in connection with the use of the Platform and the Service;
• to notify you of any updates to the Platform or changes to the Service;
• to process and respond to enquiries and feedback received from you;
• to maintain, develop, test, enhance and personalize the Platform to meet your needs and preferences as a user;
• to contact you by telephone using auto-dialed or pre-record message calls or text (SMS) messages (if applicable) as authorized for the purposes described in this Privacy Policy and the Terms and Conditions;
• to collect and analyze user activities and demographic data including trends and usage of the Service available on the Platform; and
• to send you direct marketing communications and information on special offers or promotions.
b. We may also use your personal information more generally for the following secondary purposes:
• to undertake associated business processes and functions;
• to monitor usage of the Platform and administer, support and improve the performance efficiency, user experience and the functions of the Platform;
• to provide assistance in relation to and to resolve any technical difficulties or operational problems with the Platform;
• to generate statistical information and anonymous analytics data for the purpose of testing, research, analysis and product development;
• to prevent, detect and investigate any prohibited, illegal, unauthorized or fraudulent activities;
• to facilitate business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving us and/or any of our affiliates; and
• to enable us to comply with our obligations under any Applicable Law (including but not limited to responding to regulatory enquiries, investigations or directives) and conducting audit checks, due diligence and investigations.
We implement strict security measures to protect your personal information, including:
• 128-bit SSL encryption for all data process.
• All data will be stored securely on our servers via a secure connection: https://easyapi.wisewealthltd.com.
• Regular reviews of our Privacy Policy and data protection practices.
• Restricted access to personal information for employees and representatives who need it for processing.
We retain your information for as long as necessary to deliver our Services and comply with legal obligations.
a. We may disclose to or share with affiliates and other third parties (including but limited to our service providers) your personal information for any of the following purposes as well as for such other purposes permitted by Applicable Law:
• where required or authorized by Applicable Law (including but not limited to responding to regulatory enquiries, investigations or directives, or complying with statutory or regulatory filing and reporting requirements), for the purpose so specified in that Applicable Law;
• where there is any form of legal proceeding between you and us, or between you and another party, in connection with, or relating to the Service, for the purposes of that legal proceeding;
• in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing or acquisition of all or a portion of our business by or into another company, for the purposes of such a transaction (even if the transaction is eventually not proceeded with);
• where we share your personal information with third parties (including Credit Bureaus, Banks, Mobile Network Providers, collection agencies, our agents, vendors, suppliers, contractors, partners and any others who provide services to us, perform functions on our behalf, or whom we collaborate with), for or in connection with the purposes for which such third parties are engaged or the purposes of our collaboration with such third parties (as the case may be), which may include allowing such third parties to introduce or offer products or services to you, or other conducting activities including marketing, research, analysis and product development;
• where we share personal information with affiliates, we will only do so for the purpose of them helping us to provide the Platform or to operate our business, or for the purpose of them conducting data processing on our behalf;
• where we publish statistics relating to the use of the Platform and the Service; and
• when we believe in good faith that disclosure of your personal information is necessary to comply with Applicable Law, prevent physical harm or financial loss, report suspected illegal activity, or to investigate violations of our Terms and Conditions.
b. Other than as provided for in this Policy, we may disclose or share your personal information if we notify you of this in advance and we have obtained your consent for the disclosure or sharing.
Your personal information may be transferred to, stored, used and processed in a jurisdiction other than your home nation or the country, state and city where you are present while using any Service provided by us, to our affiliates and/or our service providers, cooperative parties and partners. In such a case, we shall ensure that such personal information remains subject to a level of protection comparable to what is required under the Tanzania Laws (and, in any event, in line with our commitments in this Policy).
You understand and hereby consent to the cross-border transfer of your personal information as described herein.
a. The Platform may contain links to websites that are operated by third parties. We do not control nor accept liability or responsibility for these websites and for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. Please consult the terms and conditions and privacy policies of those third-party websites to find out how they collect and use your Personal Information.
b. Advertisements contained on our Platform operate as links to the advertiser's website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.
Cookies are small files that may be used by third-party services integrated into our platform. You can choose to accept or decline cookies, but note that declining may limit access to some features.
a. You may request us for access to and/or the correction of your Personal Information in our possession and control, by contacting us at the details provided below. Subject to Applicable Law, we reserve the right to charge an administrative fee for such requests.
b. We reserve the right to refuse your requests for access to, or to correct, some or all of your Personal Information in our possession or control, if permitted or required under any Applicable Law. This may include circumstances where the Personal Information may contain references to other individuals or where the request for access or request to correct is for reasons which we reasonably consider to be trivial, frivolous or vexatious.
a. We may send you marketing and promotional communications via post, telephone call, short message service (SMS), e-mail, online messaging, or push notifications via the Platform to notify you about special privileges, promotions, or events offered or organised by us, our partners, sponsors, or advertisers, or to provide updates on our Platform and/or the products and services offered therein.
b. You may opt out from receiving such marketing communications at any time by clicking on any "unsubscribe" facility embedded in the relevant message, or otherwise contacting us using the contact details stated below. Please note that if you opt out, we may still send you non-promotional messages, such as Loan disbursement or repayment receipts, or information about your account or the Platform.
We reserve the right to modify this Policy periodically. Changes will be updated on our Platform. Continued use of our Service signifies acceptance of those changes.
For inquiries or complaints, please contact us at:
• Email: info@wisewealthltd.com
Updated Date: 11st December 2025