Terms and Conditions

This document outlines the comprehensive terms and conditions (hereinafter referred to as "Terms and Conditions" or "Terms") governing the utilization of the Loan Services provided by WISEWEALTH MICROFINANCE LIMITED (the "Company", "Us", "We", or "Our"). By accessing and using the Services, the Borrowers (also referred to as "Users") acknowledges their understanding and agreement to abide by these Terms and Conditions. Registration for the Services signifies the Borrower's explicit acceptance of these Terms.

Use of the Services

1. The Service offered by Us can only be utilized by persons over the age of 18.

2. Our acceptance of Your application for an Account will be displayed on the Platform. You hereby acknowledge and accept that the acceptance by Us of Your application for an Account does not create any contractual relationship between You and the third party.

3. We reserve the right to decline Your application for a Loan or to revoke the same at any stage at Our sole and absolute discretion.

4. We reserve the right, in Our sole and absolute discretion, to issue, decline to issue a Loan and/or vary the terms of any Loan depending on Our assessment of the credit profile of You from time to time. The terms of the Loan and the interest rate payable in relation to each Loan application will be displayed on the Platform.

User Information Management

1. The collection, verification, auditing, and maintenance of accurate and current User information are critical components of our Services delivery. The Company reserves the right to implement necessary measures to ensure compliance with applicable Know Your Customer (KYC) regulations and standards at any time.

2. In the event of any discrepancies in the information and/or documentation provided by the Borrower, the Company retains the right to terminate the Service or reject the application for Our Services without prior notice.

3. You agree and consent to Us using and processing Your personal information as set out in the Privacy Policy displayed in the Platform, as amended from time to time by Us.

Account Security

1. The User is solely responsible for maintaining the confidentiality, security, and integrity of their password to log in the Platform of the Company with his/her account (the "Account").

2. The Users acknowledge that they are the sole owner of the account and password and will bear all consequences arising from its disclosure or unauthorized use of the Services.

3. In the event of loss, theft, or unauthorized access to the Account, the User must immediately notify the Company. Upon verification, the original password of the Account will be disabled, and a new password will be issued.

User's Responsibility

The User assumes full responsibility for the accuracy and completeness of any information submitted to the Company through any medium and for any purpose. The Company shall not be liable for any adverse consequences arising from incorrect or inaccurate information provided by the User. Should the Users identify any inaccuracies related to their Account, they are required to notify the Company promptly with updated self-certifications and valid documentary evidence submitted to the Company. If the Company determines that the information provided by the User is false or misleading, it reserves the right to terminate the User's Account immediately.

Limitation of Liability of the Company

The Company shall not be liable for any indirect, incidental, or consequential losses, including but not limited to delays, business interruptions, loss of profits, revenue, goodwill, or anticipated savings, damages, fees, costs, or expenses resulting from the unavailability of the Account or the use of the Services.

Financial Terms

Interest and Service Fees

1. The interest payable by You to Us in relation to any Loan shall be displayed by Us on the Platform. Meanwhile, We shall be entitled to set and charge platform fees or other service fees as displayed in the Platform, in connection with Your use of the Service and from time to time amend or vary Our platform fees for the Service. If We decide to start charging platform fees or where already applicable, vary or amend Our platform fees, the platform fees payable on any new application for Service will be displayed on the Platform. We will use reasonable endeavors to notify You of any changes in relation to those fees within a reasonable period before such changes are implemented including displaying notices of the changes on the Platform.

2. All payments to be made by You under these Terms shall be made in full without any set off or counter claim and save in so far as required by the law to the contrary, free and clear of and without any deduction or withholding whatsoever. If You are at any time required to make any deduction or withholding from any payment to Us, You shall immediately pay to Us such additional amounts as will result in We receiving the full amount it would have received had no such deduction or withholding been required.

3. If You fail to make any payments due to Us at the due date for payment, We will be authorised to apply late fees on such amount loaned to You at a rate to be displayed on the Platform in advance.

Taxes

4. All payments to be made by You in connection with these Terms and Loan are calculated without regard to any taxes payable by You. If any taxes are payable in connection with the payment, You must pay Us an additional amount equal to the payment multiplied by the appropriate rate of tax. You must do so at the same time as making the payment or whenever We make such demand, even after the end or termination of the relationship.

5. You hereby consent and agree that We may withhold amounts in Your Account if any tax authority requires Us to do so, or We are otherwise required by law or pursuant to agreements with any tax authority to do so, or if We need to comply with internal policies or with any applicable order or sanction of a tax authority.

Payments

6. The principal, interest, fees and tax in connection to these Terms and Loan payable by You to Us must be paid by the payment methods before/on the due date offered and displayed on the Platform from time to time.

7. All payments must be in the local currency in the territory where the Services are provided.

Term and Termination

1. These Terms shall continue until terminated in accordance with their terms.

2. We may terminate these Terms, and/or suspend or terminate Your use of the Platform, the Service and Your Account in whole or in part:

(a) at any time for any reason by giving notice to You;

(b) immediately, with or without notice, if You are in breach of any term of these Terms, without prejudice to Our other rights and remedies;

(c) if Your account or agreement with a mobile network operator or mobile money provider is terminated for whatever reason;

(d) where such a suspension or termination is necessary as a consequence of technical problems or for reasons of safety; to facilitate update or upgrade the contents or functionality of the Service from time to time; where Your Account becomes inactive or dormant;

(e) if We are required or requested to comply with an order or instruction of or a recommendation from the government, court, regulator or other competent authority; or

(f) if We decide to suspend or cease the provision of the Service for commercial reasons or for any other reason as We may determine in Our absolute discretion.

3. On termination or expiry of these Terms for any reason, You shall:

(a) promptly (and in any event within three days), pay any principal, interest, fees or tax owed to Us (which shall become immediately due and payable on termination); and

(b) immediately cease to use the Services.

4. Termination shall however not affect any accrued rights and liabilities of either party.

5. The parties shall have no further obligations or rights under these Terms after termination of the Terms, without prejudice to any obligations or rights which have accrued to either party at the time they are terminated, save that the provisions of clause which expressly or by its nature is intended to survive, shall continue to have effect after the end of these Terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction where the Services provided by the Company. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

Amendments to Terms

The Company reserves the right, at its sole discretion, to modify, add, or remove these Terms and Conditions at any time. These Terms and any amendments or variations thereto take effect respectively on their date of publication. Continuing to use the Services and access to the Platform shall be deemed as the User's consent to the changes.